Frequently Asked Questions
Everything you need to know about your CHERRY LA order.
How long will it take for my order to ship?
Standard orders are processed and shipped within 3-5 business days. During high-volume release periods, please allow up to 7-10 business days for dispatch. You will receive a tracking number via email once your package is on its way.
What is your return policy?
We accept returns on unworn, unwashed items with original tags attached within 14 days of delivery. Please note that certain limited-edition collaborations and sale items are considered final sale and are not eligible for return or exchange.
Do you ship internationally?
Yes, CHERRY LA ships worldwide. Shipping costs and delivery timelines vary by destination and are calculated at checkout. Please be aware that international customers are responsible for any customs duties or import taxes incurred.
How do I determine my size?
Our garments often feature a custom, vintage-inspired fit. Detailed size charts are available on each product page. If you are between sizes, we generally recommend sizing up for a more relaxed aesthetic.
Can I cancel or modify my order?
Due to our automated fulfillment process, we are unable to cancel or modify orders once they have been placed. Please double-check your shipping address and item selection before finalizing your purchase.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), as well as PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.